Our Philosophy

Ambulance Scotland aims to provide a quality service in accordance with the codes and practices of the Patient’s Charter.

  • Ambulance Scotland recognises that patients in their care have the right to be transported with dignity in a safe, secure environment.
  • Ambulance Scotland will provide the best possible patient care.
  • Ambulance Scotland personnel are highly aware of, and respect, the individual needs of the patient, and their relatives.
  • Ambulance Scotland encourages patients and purchasers to comment on the service they receive in an open manner.
  • Ambulance Scotland adopts a close working environment with their employees, where dialogue is encouraged and valued.
  • Ambulance Scotland will provide every member of its staff with the opportunity to progress and acquire new skills.